Privacy Policy and Cookies

Aveiro Moments, owner of Confeitaria Madre Odisseia, is concerned with the privacy of its website users.

This website exists to provide users with information about the confectionery, the history of the sweets they sell and to allow online booking of face-to-face workshops at the confectionery itself. The user can also send a personalized message to Confeitaria Madre Odisseia.

Aware that the use of your personal data requires awareness and a relationship of trust, this Privacy Policy and Protection of Personal Data helps you understand how we collect, treat and protect your personal data when you visit our website and www.aveiro-moments .pt/en, an affiliated website, owner of the Confeitaria Madre Odisseia website.

You can obtain additional information or clarify doubts about this Privacy Policy and Protection of Personal Data, by contacting Confeitaria Madre Odisseia from the email: info@confeitaria-madre.pt

Privacy policy and protection of personal data

Confeitaria Madre Odisseia is committed to protecting the privacy of its customers, ensuring a safe online experience.

Users have the opportunity to browse the entire site without the need to provide personal information.

By providing your personal data when you send a personalized message to Confeitaria Madre Odisseia, it means that you acknowledge and consent to the processing of your personal data in accordance with this Privacy Policy and Protection of Personal Data. To that extent and with regard to the processing of personal data, it is recommended that you read this Privacy Policy.

Concepts

Personal data

Personal data means any information of any nature, regardless of its support, including sound and image, relating to an identified or identifiable natural person (data subject). Anyone who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of their physical, physiological, psychological, economic, cultural or social identity, will be considered identifiable

Data collection

What data is collected by Confeitaria Madre Odisseia? Usually, personal data collected is limited to name and email.

When is this personal data collected? Your personal details are requested when you wish to contact us through the “Contacts” page, so that we can give you an answer and also contact you. Confeitaria Madre Odisseia respects your right to privacy and does not collect any personal information about you without your prior consent.

Who is responsible for processing personal data? The person responsible for the processing of personal data is the owner company, Aveiro Moments.

Subcontractors and the transfer of personal data, including databases and other operations, may, under legally defined terms and conditions, be hosted, shared and communicated to third parties.

We may also share information with companies that provide support services (for example, email management companies) and help us market our services. These companies may need information from you to perform their duties. These companies are not authorized to use the information we share for other purposes.

We may disclose specific information about a government request in response to a lawsuit, if required by law, to protect the rights, property or safety of others. We do not provide information to these entities or companies for commercial or marketing purposes.

Personal data may also be made available to courts and other competent authorities, in strict accordance with the provisions of the law, in particular when necessary for the resolution of disputes and for activities related to the protection of public security, defense and public security, and prevention , investigation or detection of criminal offenses.

Confeitaria Madre Odisseia may also use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms permitted by the legislation governing the processing of personal data, being these entities obliged to maintain confidentiality and guarantee the security of the data of the users of Confeitaria Madre Odisseia, and will not use them for any other purpose or for their own benefit, nor will they relate them with other data they have.

How long does personal data last? Your personal information is kept only for the time necessary to provide the service and for legally defined periods.

Information we collect

When you visit the website, we automatically collect certain information about your device, that is, information about your browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse, we collect information about the web pages and individual articles you view and information about how you interact with it.

We collect the previous information using the following technologies:

“Cookies” are small text files stored on the device (computer, tablet, mobile phone) through the browser and are generally used to retain information about the visit to the website between various sessions (for example, preferences, pages visited, etc.). Cookies are used by most websites with the ultimate goal of improving the user experience.

What type of cookies are used on the Confeitaria Madre Odisseia website?

Cookies: They allow you to browse the website and use the applications and services provided, such as accessing secure areas of the website. Without these cookies, services cannot be provided. Performance and analysis cookies: they allow easy and individual navigation, as they maintain the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure each visit and allows to obtain aggregated data for statistical analysis and improvement of the website.

Social cookies: some pages of the website contain components that are made available by third parties (for example, Facebook, Instagram, etc.) Advertising cookies: allow direct advertising according to the interests of each user, through the collection of Internet browsing habits. In this way, the advertising available will meet your needs.

Some cookies used on the website will be automatically deleted from your device when you log out of the browser (called “session cookies”). Other types of cookies will remain on your computer and will allow you to identify them on your next visit to the website (so-called “permanent cookies”).

How can you block the use of cookies? Your browser allows you to manage cookies in the configuration options and can even block all cookies from Confeitaria Madre Odisseia. However, blocking cookies will affect your user experience.

We provide links to information pages that will allow you to configure your browser:

Internet Explorer™: http://windows.microsoft.com/pt-pt/windows-vista/block-orallow-cookies
Safari ™: http://www.apple.com/support/?path=safari/3.0/pt/9277.html
Chrome™: https://support.google.com/chrome/answer/95647?hl=pt&hlrm=en
Firefox™:
http://support.mozilla.org/fr/kb/activer%20et%20d%c3%a9sactiver%20les%20cookies
Opera™: http://help.opera.com/windows/10.20/pt/cookies.html

Which entities can access the information collected by cookies? The information collected by cookies can be used by Confeitaria Madre Odisseia, its subcontractors or partners.

“Log files” that track the actions that take place on the website and collect data, including your IP address, browser type, Internet service provider, reference / exit pages and timestamps. “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site.

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics to understand how our users navigate the site. You can read more about how Google uses your personal information here:
https://www.google.com/intl/en/policies/privacy/
You can also choose not to participate in Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Customer rights

Right of access, correction, opposition and deletion of personal data in accordance with applicable law. The user has the right to access the data that interests him directly and can request its correction by contacting Confeitaria Madre Odisseia via email info@confeitaria-madre.pt.

The user can also, at any time, oppose the processing of data, by contacting Confeitaria Madre Odisseia through the email info@confeitaria-madre.pt.

Confeitaria Madre Odisseia has undertaken to comply with the legislation on the protection of the privacy of the Client’s data and to treat it only for the purposes for which it was collected and to ensure that this data is treated with adequate levels of security and confidentiality, under the terms applicable law and under the conditions established by the National Data Protection Commission (CNPD).

Any doubts or questions that remain about the applicable legislation should be contacted by this entity (CNPD):
National Data Protection Commission
Av. D. Carlos I, 134 – 1.º
1200-651 Lisboa
ou pelo site: www.cnpd.pt
ou pelo telemóvel: +351 213928400

Notwithstanding the security measures adopted by Confeitaria Madre Odisseia, we are obliged to warn all Internet users that they must take additional security measures, in particular, to ensure that they use an updated PC and browser in terms of properly configured security patches, active firewall, antivirus and antispyware and check the authenticity of the sites you visit on the Internet, avoiding sites whose reputation is unreliable.